she wrote about her friend when he was just cardinal joseph ratzinger. >> john paul ii was much more vigorous. when he wanted something, he was really now! joseph ratzinger is not now, but is trying to convince -- maybe try to convince to make these people reasoning in a certain way, but he didn't succeed. >> reporter: even the most faithful say his legacy will be m mixed with great accolades for his teachings and writings but criticism for some of his leadership. >> success is hard to say. it's not that there's been highs and lows but issues to deal with that have been very serious. >> reporter: the abuse of children by priests has driven people away from the church. >> i think there are all kinds of rules and regulations that have been set up to protect children more so that this does not happen again. >> reporter: the growing consensus is that the next pope must be a strong manager, able to take on the challenges and reign in a dysfunction al. able to lead this institution and charisma never hurt. >> i hope he will be a man with a vision and can move forward. say to the crowd i lo